Archive for September 26th, 2007

      I have a ritual, most mornings, of picking up coffee at Burger King.  The worker’s (no matter which one’s are on schedule) seem to know me; as, i was greeted yesterday as, “the coffee lady”.  

       That was a shock…they were smiling away at me.  These were the worker’s at the second window  who were, actually, handing me my coffee. 

      Now the first worker, the one who  took my order; was definately not a customer service worker who cared about how she treated her customer.  I asked for 2 creams in the coffee, only to be told “we don’t do that….we give you the creams to put in yourself”. 

      When i held my breath, and bit my tongue for a pause of about 6 seconds…she had the nerve to ask me, “If that was… ok?”   I replied, quite testily (not the norm for me to be rude in this way but hey….), “I guess it will have to be OK, since… that is how you do it here”!  She then told me that she couldn’t hear me.  But she managed to tell me the cost of my purchase and told me to proceed to the next window.   She took my money and told me to have a nice day.   

        Pfffff!  She just didn’t get it that she was rude and disrespectful.  If i am ordering coffee on the road; i don’t want to have to doctor up my coffee…taking off the lid to add the cream and thereby, causing the lid to possibly drip coffee all over my clothes when i am going about my day!  How hard is it for her to put the cream in the cup while she is pouring in the coffee before the lid is even put on.  What in the heck is the big deal?  Do i, THE CUSTOMER, work for her????? (more…)


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     Well, tonight was the beginning of the “experiment” of online coaching of internet marketer Ken McArthur as Glenn Dietzel coaches him through writing a book in 12 hours.  This will take place over several weeks.

      Ken is a wonderful man who has alot of life experience in many areas.  He is considered an expert in some of those areas.  His book is on having a more powerful impact on the world through the things we do in life.  I think the book will be wonderful; and the best part is, that through this coaching program online….many of us writer’s will have an opportunity to learn right alongside of Ken.

      It is one of those opportunities that i do NOT intend to let pass me by.  This one- on- one coaching can cost upwards of 10,000.00.  I dont know about you but i don’t have that kind of money.  This is the next best thing to being there. 

      I am taking copicious notes to benefit my own writing projects.  These are two men who definately know how to make things happen in the business world and the publishing world.  I intend to be a sponge and absorb as much information as i can throughout their experiment. 

       If you too want to take advantage of this opportunity…check this out:  http://tinyurl.com/2fsnbg.  It will definately be a learning experience i believe.  Update:  now that Ken has written his book on The Impact Factor you can check out his Free pre-launch website at: http://tinyurl.com/2fswc4.  This book is going to be huge and a must read!

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