Are We So Deprived? How Important Is Customer Service?

     I got to thinking this past week about a strange set of circumstances.  My husband, Jeff Wellman and his partners, Dixie Brown & Paul Counts, launched an internet marketing product and the response was so over the top that I was a bit perplexed.  I mean…people were calling to say thank you for the customer service, people  were amazed that he (the product owner), answered his own phone, people being shocked that he even put his own (real) phone number on the product page.  

        One caller was so taken aback that he laughed and said he had something all prepared to leave on a voice mail…and, when the phone was answered by the product owner…he didn’t know what to say; now that is kind of funny!   The whole response, to this old fashioned way of doing business, was wonderful in an amazing sort of way…it got me thinking; are we so deprived of good customer service that when we experience it, we are flustered enough that we feel we must acknowledge it?  🙂 

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Baby Your Blog

Well, this past week has been a lesson on nurturing my blog.  This past week was a week out of the ordinary and I was not able to nurture my blog in the way that I normally do.  I began to think on that thought.  A blog is a bit like a baby…it needs to be nurtured to grow and prosper.

How do you nurture a blog, you ask?  First things first, if you have a blog already you need to evaluate it’s well-being.  If you do not have a blog…begin one.  You need to think about what your blog is intended to accomplish.  Mine was initially set up to develop some discipline, commitment, and to help improve my writing.  As it evolved, I learned more…and therefore; I have discovered what I want and need.  Some of those things have changed with time; and now, I know that  my blog needs some adjustments.   That is ok, it is called growing pains; things that don’t grow become stagnant…they wither and die.  If your goals change for your blog, then you must make changes.  That knowledge requires some re-evaluation. 

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Donald Trump Fires Himself!

       Donald Trump has resigned from the Trump Entertainment Resorts.  He allegedly says that if he can’t manage something, then it isn’t for him.  After he resigned from the board, the company filed a Chapter 11 bankruptsy protection proceeding…this is the third time that they have done that.

        Mr. Trump had allegedly wanted to buy the company and take it private; but, it appears that the bond holders chose not to go that route.  It must be frustrating to have a company that is known by your name, but, have very little control over their actual business decisions. 

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Personal Responsibilities-Who And What Are You Responsible For?

     Do you ever wonder what your personal responsibilities are?  I mean, most people understand that they must work, take care of their children, nuture their personal relationships, and pay their bills; what else is there?  Being a responsible person is a way of life; are you required to take care of others outside the close personal limits of your immediate family?  Who and what are you responsible for?  Are there limits to your responsibilty legally, physically, spiritually, emotionally or morally? 

      Have you ever heard the saying, “Are you your brother’s keeper”?  Human beings are complex creatures.  We have layers of self, one upon the other…each with their own wants and needs.  For those who are spiritual seekers of truth; there are teachings which encourage us to reach beyond the demands of our own personal flesh-n- blood, wants and needs.  My road map is the Bible.  Everything i need to know to be a successful and fulfilled person is included in that instruction manual.

       God wants us to follow his leading; we are to grow and learn how to praise him and serve others.  This is not always convienent in today’s society,  according to the world’s values. That attitude of becoming a servant requires a bit of sacrifice on our part.  Many people run from their own responsibilities and refuse to accept that they have a moral responsibility to reach out to others.   And there are others who do not consider themselves spiritual beings who still manage to be service minded…realizing that there is value to connecting with and recognizing need in others. 

      Understand, I am not talking about enabling others to continue to be irresponsible…but instead, teaching and inspiring others to take up the challenge of  meeting their own obligations when they are able.   To do that, they must be inspired, they must have knowledge, skills, opportunities and funding…once that happens, they too can become a servant to pass it on to others.

        Responsibility is something that we must strive for.  When everything is going smoothly…it is because we have acknowledged our responsibilities and have submitted ourselves to the service of God. 

        God says that we are to take care of the widows and the children; we are to befriend the poor.  When we see suffering in the world and we have the ability, the skill, the opportunity to help ,then we must consider it a priviledge and a responsibility to do so.  What are you willing to do for those around you?  Do you know someone who has a need? Can you listen when someone needs to talk, can you spend time with someone who is lonely, are you capable of performing a chore that someone else cant do and needs done? 

      There are so many ways to be of service to another fellow human being…it is simply a matter of being aware and observing those around you and being willing to be helpful.  People in need are all around us…it will change your life to see the world through the eye and heart of a servant of God.

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Personal Private Pictures Stolen From Jamie Spears

        There is now a federal investigation into who allegedly stole personal, private pictures of Jamie Lynn Spears as she is breast feeding her young daughter.  A  man is suspected of stealing Jamie’s personal photos and trying to sell them.  A celebrity has a right to expect a certain level of privacy that every other person is afforded.  Photos such as these should never be purchased for publication, or for viewing by anyone outside of the bounds of a close personal relationship with the subject of the photo. 

         Even though the pictures are not pornographic…if they do indeed,show her breast as she feeds her infant…Jamie is not yet 18; so anyone who attempts to purchase, sell, or distribute those pictures is probably going to be prosecuted for selling or being in possession of pornographic materials involving a minor; when they are caught.

          Maybe the tide is turning in the world of buying and selling celebrity photos.  People are entitled to some kind of a personal life.  A young mother who is breastfeeding her infant should not have to worry that her photos are going to be sold to the highest bidder $$$ and published for the world to see.  This is a personal, private moment that should be respected.  What do you think celebrities should do to protect themselves from this kind of invasion of privacy?

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Detroit’s Motto

     Detroit’s motto says something about it’s people…they don’t give up easily.  Generally, that fighting spirit is a good thing.  It helps us to overcome much in life.  The motto:  Speramus meliora; resurget cineribus means,” We hope for better things; it will arise from the ashes”.    

     That motto was written by Father Gabriel Richard when the school that he had built in Detroit was destroyed by a fire that destroyed the city in 1805.  Obviously, the people of Detroit took that motto to heart and have rallied, to rise from the ashes more than once.  It is time to fight again from recent news reports.

       Wayne county prosecutors are preparing to amend the charges against Mayor Kwame Kilpatrick for perjury in the text messaging scandal; that has all but, tied up the city of Detroit with it’s complications.  It seems that the prosecutors have discovered new text evidence that underscores the mayor’s alleged extra-marital activities; and the fact that, they were not limited to his former aide Christine Beatty.  It makes you wonder if she knew of the others; and how she feels about their relationship now.  It also makes you wonder if his wife knew of the others before it came to light in recent days; she has shown great forebearance by standing by him;  when the other accusations came to light about Ms. Beatty.  Mr. Kilpatricks personal and public relationships are appearing to be very complex; and the text documentation could prove to be his legal undoing.

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When The Past Threatens To Destroy Your Future

        We are all born into circumstances that we have absolutely no control over.  The best that you can hope for is to maximize the positive and to minimize the negative events, circumstances or experiences.  All of those things, both positive and negative, help to shape us into the person that we become.

        If we start to experience problems in our relationships at work, home, school, or on a personal level with someone special; often, we will discover at the root of the issue, are things left over from our very beginnings in life that are unresolved or unhealed.  When the past threatens to destroy your future you must take time to figure it out; for your well-being and for those who care about you.

        Understanding what the problem is and where it comes from is a turning point.  Don’t get stuck there with excuses why your life isn’t turning out the way you want it to…you don’t have to continue to be held hostage by the past!  

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Take Heart-The Human Spirit Is Resilient

        For those of you who have been depressed, despondent, abused, neglected, suicidal, victimized or just oppressed; know this, the human spirit is subject to change at any moment…it is resilient.  The absolutely amazing thing about going through any of those difficulties in life, is that it has the potential of either destroying a person, or strengthening them, like steel that has gone through the heat of a fire. 

          What causes a person to either become submerged under the weight of negative influences; or, to spring up and bounce back even stronger ? 

           I believe it is a combination of things.  We are all products of our past; we have been taught many things throughout our childhoods and young adulthood that influences how we perceive things.  Most of those things are unconscious and basically invisible, but, still they are there; determining how we interpet the challenges in life; and, therefore, how we handle those same challenges.  We have to make a personal committment to ourselves to change the direction our lives are going if we wish to live a life that is full of the good things life has to offer.

          If we have been lucky enough to have a strong healthy foundation during those formative years we have a huge headstart.  If we were instead rooted in poor soil and unhealthy relationships during those years; we often have alot to overcome. 

          It is not impossible to overcome those things.  It is by strength of will and determination that we learn how to channel our inner self to go in the direction of love, health, and personal well-being.  It is a matter of retraining how we think about things and learning not to focus on the obstacles and the negativity that surrounds us on a daily basis.

          I was reminded of these things today, when i read about Elizabeth Fritzl, the young Austrian woman held captive by her father in a basement for 24 years.  She was forced to endure loneliness, sexual abuse, emotional damage and physical confinement.  She was raped repeatedly by her father and gave birth to seven children during this time.  They grew up without “normal” human interaction. 

        At this point they are receiving treatment in a  psychiatric facility.  The family is getting help learning how to bond together; how to communicate with others, how to function outside of their basement prison.  Elizabeth, the mother of the children grew up at home, with her mother and father…until she was 18 years old.  At that point, he forced her to live in the basement while explaining her “disappearance” to the rest of the world by saying that she had run off to join a cult.

          Elizabeth and her children are bouncing back in amazing ways.  One would think that they might never recover.  After all, some of them didn’t speak as we know speaking; they communicated with grunts and noises.  However, they survived against all odds.  Their healing and renewal will happen with good guidance and therapy.  It should be encouraging to us all that the human spirit is resilient; it is meant to sustain us in times of devastation.

            At some point in life we have to “choose” to overcome the negative forces that have gone before and “decide” to grow, heal, strengthen; and, claim victory over the things in life that hold us back from who we were created to be.   It is work, it isn’t easy and often professional help is necessary; but, it is so worth it to have the freedom to once again live life fearlessly, and fully, with joy!

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Can You Make A Difference?

       Do you ever watch the news and hear about all of the tragedies around the world and think; what can I do, I am just one person?  You watch it and are moved, yet, you think…someone should DO SOMETHING ?  It is a helpless feeling, not knowing exactly what to do; isn’t it ?   What if you are the SOMEONE who SHOULD DO SOMETHING ?   Your inner voice is telling you to take some action.  You don’t want to waste time or energy; you want to make the biggest impact whatever you do.

         You see a need somewhere; and maybe you have an idea, a product, or maybe a service that you could utilize, to help change things for the better.  Can YOU make a difference ?  You bet you can!!!  Your inner voice is trying to motivate you.  If you only knew HOW to make an IMPACT on things, to make a difference; things would be different.  Maybe, you could motivate other people to take action as well. 

         All you have to do is, get noticed by enough people; and, things could change.  I have the answer you have been searching for, whether it is for your business, personal goals, or maybe, it is a humanitarian intervention that is calling out to you. 

          What you need is the book, The Impact Factor: How to Get Noticed, Motivate Millions, and Make a Difference In A Noisy World!  

          Ken McArthur is a successful business man, an entrepreneur, an author, a business mentor; and, an all around NICE GUY with lots of integrity.  Ken recognizes the power of IMPACT on both a business and a personal level.  Ken is committed to communicating the power of Impacting the world in a positive way. 

           You see, we all leave a legacy of Impact in our everyday choices, in our areas of expertise; just by living our lives.  Why not harness the power of impact to be as effective as we can be by making a choice to positively Impact the world ?  Our areas of impact could be education, the environment, business, humanitarian aid, adoption, poverty, diseases/illnesses, finance,health, fashion, entertainment, spiritual enlightenment, crime, domestic violence, teen pregnancy, sports, elder care….the list goes on and on.  You know your heart and your skills; how do you want to change the world ?  What is your passion ? 

          Go to Ken’s free website and pick up lots of videos and audio recordings that will help you make an Impact in many areas of your life, and the lives of those around you.  Then, do yourself a favor and purchase his book.  You won’t regret it.  This book could change your life; who knows, it may change the world if you put the message of the book behind everything that you do! 

       

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First Born Birthrights Denied

        Wow, who knew that it mattered, when you were born, which side of the blanket you were born on when it comes to getting your birthright inheritence or whether your rights will be denied?

         Is a child’s birthright not automatic when that birthparent gives the child up for adoption?  No, it can be denied in the state of New York, anyway. 

          Today, i read in the news that a woman born over 50 years ago to a direct descendent of the jello fortune was denied by the highest court in New York the right to a portion of that said fortune. 

           It seems that the estate of the woman’s birthmother denied that she was entitled to a third of the estate; because, she had been put up for adoption and, because the laws of the state said that a child put up for adoption wasn’t considered a child of the person for whom the trust was established.

        The mother of the “child” went on to get married later after putting up the infant for adoption and went on to have two additional children who were entitled to their portion of the estate because they were born during her marriage.

         Does that seem fair?  The child did not have a say about when she was conceived or to whom she was born; she was born to the woman and allegedly, to a man who was married to someone else.  Is it her fault about the circumstances of her birth?  No.  Was it her choice to be adopted?  No.  Still, i guess legally…the decision has been made.

         My question is…morally is it a correct decision?  I wonder how the birth, half- siblings feel?  I mean, obviously the estate felt that they had a right to fight paying a portion of the trust fund to this woman; but, personally, if it were me….i would feel that she was entitled to a sum of money. 

         The woman started searching for her birthparents when she was 19.  She spent lots of money and time searching.  She didn’t start her search thinking that she was going to discover she was born to a family with incredible riches that she could inherit.  I am sure that she began searching strictly for the purpose of finding out more about herself personally. 

           Whatever her personal reasons for searching; I hope she found some kind of answers to her questions when she met her mother.  She did get to meet her and find out about her birth circumstances.  Hopefully she was able to heal those parts of herself that were filled with questions when she discovered she had a NEED to know about her beginnings. 

           It seems that these questions about the trust fund came up after the birth mother died.  Who knows what the birth mother’s feelings were on the subject.  That wasn’t reported in anything i have heard about this trust fund issue with the courts.  Was the woman and her siblings able to develop any type of postitive relationship?  If so, why the issue of money went before the court is curious. 

            If the half siblings contested sharing the money…i then wonder, what makes them in their own minds feel more entitled?  It is kind of sad.  Who knows how much richer their lives could have been otherwise.  I mean, i wonder if they would find joy in knowing their sister had there not been money involved?   Maybe it isn’t just an issue of money; could it be some other reason that they feel she is not entitled to a share of the wealth?   I wonder is the sister the kind of person that would not be welcome in a family whether they had money or not?  Is she a good, friendly, moral person?

             Some how, it feels like an injustice.  I mean, the half siblings got to grow up with their mother.  The woman did not.  They were born to a comfortable lifestyle; did the woman live in comfort?  Should she be compensated for being rejected at her birth?  I don’t know.  But regardless, it just feels a little unfair to me. 

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