Are We So Deprived? How Important Is Customer Service?

     I got to thinking this past week about a strange set of circumstances.  My husband, Jeff Wellman and his partners, Dixie Brown & Paul Counts, launched an internet marketing product and the response was so over the top that I was a bit perplexed.  I mean…people were calling to say thank you for the customer service, people  were amazed that he (the product owner), answered his own phone, people being shocked that he even put his own (real) phone number on the product page.  

        One caller was so taken aback that he laughed and said he had something all prepared to leave on a voice mail…and, when the phone was answered by the product owner…he didn’t know what to say; now that is kind of funny!   The whole response, to this old fashioned way of doing business, was wonderful in an amazing sort of way…it got me thinking; are we so deprived of good customer service that when we experience it, we are flustered enough that we feel we must acknowledge it?  🙂 

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Dancing With the Stars-Could They, Would They, Should They?

        I read an article that I believe will bring the house down, if ABC chooses to push the envelope with Dances With The Stars this season on television.  The article had an alledged comment from Cheryl Burke that said something to the effect of; America wasn’t ready to see two men dancing together.  The comment was in reference to a question about a competitor in the upcoming season, Lance Bass.  The question alluded to the idea of whether Lance would have a male, or female dancing professional partner.  Cheryl apparently doesn’t think that would happen.  I agree, i think if it were to happen…ABC would see a huge backlash directed towards one of it’s most popular shows. 

          Lance Bass, a former singer in the boy band N’SYNC, announced that he is gay back in 2006, I believe.  I think that if ABC took a chance to shock viewers by allowing such a trouncing on the mainstream traditional family values they would stand to lose not only sponsors; but, ratings as well.  The sponsors themselves could potentially risk loosing lots of money.  Public opinion carrys alot of weight with television…and with the networks struggling and competing against cable programming…i wonder if they would truly risk such a decision.

        Also, it seems to me that there would also be a question of an unfair advantage of having two partners with the combined physical strength that two male dancers would have, over the traditional dancing partners of one male and one female.  I doubt that the other teams would feel that they were evenly matched in comparison.

          The new season will begin on September 22, 2008.  Who knows whether ABC even seriously considered this idea; or, whether it has been put into the media by the organizations that try to push the gay/lesbian agenda on television.  People are people no matter what and deserve respect, not hate; often these issues push hot buttons…however, i do think that Cheryl Burke was right…I don’t think America is ready, willing, or able to be participants in watching the show if it violates their personal beliefs.

          The question is, Dancing with the Stars…could they, would they, or should they, do something so contrary to traditional family values as to allow a gay man to compete with a dance professional of the same sex during a prime time television show that many families watch with their children? 

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